Terms of Sale - Please Read Agreement »

IS MY TRANSACTION SECURE?
All items available for direct internet purchase will be processed through our shopping cart on our secure server so that all your information will be 128 bit encrypted through our secure certificate to avoid being intercepted by a third party. Once a purchase has been consummated an invoice will be generated describing the goods purchased, all costs assigned to the order. This invoice will be sent to your designated email address.

Problems Adding to Cart? Cookies must be enabled within browser settings, more information here for enabling cookies. Lowering the security settings may also help. AOL users may need to turn on cookies as some browser versions are set to off by default. High personal firewall privacy settings may also effect cart operation but in most cases not. Norton / Symantec Personal Firewall users may have HTTP Referers turned off. Norton Internet Security when set to not report HTTP Referers is a so called "privacy" issue for a user. For the website owner it's a "security" issue if they don't report the referer, almost a catch-22. Just turn referers on by:

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Customer Service Center »

HOW TO PLACE YOUR ORDER:

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ORDER STATUS:

Order status may be checked by Contacting Us. Or by Tel: 330-674-2064. Please include your shopping cart generated invoice tracking number.


CANCELING AN ORDER:

We cannot cancel an order once it has been shipped. Back orders may be cancelled Contacting Us. Or by Tel: 330-674-2064.


Shipping:

StoneBarnInteriors.com ships via Pack Ship USA, UPS and USPS. Actual shipping charges may be adjusted due to weight and dimension of some items shipped. We will email you in such a case. Shipping and deliveries are made in accordance with the standard rules and regulations of these respective shippers. You can choose for all continental United States addresses:


• UPS Ground
• UPS 2nd Day

For products not requiring Pack Ship USA, all continental United States addresses. Arrival time for standard ground shipments is dependent on the distance of the package destination. StoneBarnInteriors.com does not deliver on Saturday, Sunday or national U.S. holidays. StoneBarnInteriors.com does not deliver to post office boxes except in the case of shipments to military bases.

Customer Pickup: Our furniture is not cartoned or crated, so you will be responsible to bring appropriate padding material (old blankets, etc.) and a large enough vehicle or trailer. Merchandise that will be picked up will be at our store warehouse located on State Route 241 - 1 1/2 miles north of Mt. Hope.

Out-of-State Deliveries: Let us know which pieces you're interested in ordering and your city, state and zip code and we will be happy to provide a shipping quote. Delivery to Indiana, Michigan, Illinois, Virginia, Pennsylvania, or West Virginia are quoted with an in-home service and through a local packing company (Pack Ship USA). If choice of freight is by common carrier you have a choice in service available "curb side" or "white glove". We recommend curb-side delivery as these individuals are not familiar with the products which the additional costs doesn't justify itself. You will have to arrange for help in getting the item(s) into your home. Deliveries out of state are not inexpensive, as they require crating, special handling and often move through numerous terminals prior to reaching final destination. Keep in mind that our furniture prices are so attractive in part, because we do not "build in" the cost of delivery into the price of the item. When considering the cost of freight, you may also want to keep in mind that we do not charge 6.50% Ohio sales tax on items that are taken possession of outside of the state. Call 330-674-2064 or email us at if you would like an exact quote and we can have one for you usually within 24 hours.

Curbside Delivery

Packaging Description: During the packaging process, all "touch" points (edges, corners, sharp points) of the furniture are packaged with a protective foam called Foam In Place (FIP). FIP is manufactured foam that is dispensed with a machine in a liquid state. While being dispensed, it expands and conforms to the object, creating a mold as it sets up. This creates a custom fit around the touch points of each furniture piece. A gray film is placed between the furniture and the liquid foam so the FIP does not touch the furniture. All flat sides and tops are protected with 3/4" polystyrene sheets. A custom box made from 275 pound test, double wall cardboard sheeting covers the furniture piece. After boxing, large furniture pieces are strapped to pallets for easy transferring by the carrier.

Delivery Description: After the furniture is thoroughly packed, it is shipped via less-than-truckload (LTL) common carrier (such as Yellow Freight, American Freightways, etc.) Once the shipment arrives to the destination terminal, PackShip USA will call the receiving customer to let them know it has arrived and provide the customer with the carrier's phone number to call to schedule delivery. The LTL common carrier will use a 28' or 48' tractor trailer unit to make delivery. The delivery will be made with one driver and the trailer will not have a liftgate. The customer must have someone on hand at delivery to provide assistance to the driver during unloading. Additional people may be required depending on the size of the order being delivered. The LTL carrier's obligation is to unload the shipment to the customer's curbside. It is the customer's responsibility to take the furniture inside the home. Extra charges will apply if the customer requests to have the shipment carried inside the home. After unloading and before the driver leaves, the customer should inspect the furniture for damage. Product damage is rare, however, if damage is found the customer should note the damage in the appropriate box on the Delivery Receipt (provided by the driver) and then sign. Contact PackShip USA immediately and a claim will be filed. (Note: If there are any tears, indentations, or holes on the exterior of the package, but no damage is found, the customer should still note on the Delivery Receipt that the packaging contained holes and/or tears.) The delivery time for the Curbside Delivery method is 10-14 business days. This delivery method generally is less expensive than the Inside Delivery with Set Up method.

Pack Ship USA FAQ | Our Shipping Rates »

Inside Delivery with Set Up

Delivery Description: When furniture is shipped to a customer for inside delivery with set up, a specialty carrier such as Bekins or Mayflower will perform the delivery to the customer's home with two men. Once the shipment arrives to the destination terminal, PackShip USA will call the receiving customer to let them know it has arrived and provide the customer with the carrier's phone number to call to schedule delivery. The carrier will deliver the furniture in a 45' or 48' tractor trailer unit. The delivery will be made with two men and the trailer will have a ramp and/or liftgate. The two men will carry the furniture to the room(s) requested and set up the furniture (i.e., assemble beds, place hutch tops on hutch bases, etc.). After unloading and before the drivers leave, the customer should inspect the furniture for damage. Product damage is rare, however, if damage is found the customer should note the damage in the appropriate box on the Delivery Receipt (provided by the driver) and then sign. Contact PackShip USA immediately and a claim will be filed. The delivery time for the Inside Delivery with Set Up method is 14-21 business days. This delivery method generally is more expensive than the Curbside Delivery method.



Payment:

StoneBarnInteriors.com accepts Visa and Master Card. Please submit the correct billing address for the credit card to help us prevent fraud. If an incorrect billing address is submitted we will refuse shipment. Your credit card will not be charged until the day of shipment. StoneBarnInteriors.com also accepts money orders, but no personal checks.


Sales Tax:

There is a 6.50% sales tax charge for any order delivered within Ohio.


Stone Barn Furnishings Catalog

We're sorry, but because of the continuing variety of our inventory we do not have a printed catalog to distribute. However, we do have pictures and literature that we can send out to you free of charge if specify what products you are interested in. E.g. Single Pedestal Table and Chairs, Wall Entertainment Center, Corner Entertainment Center, Shaker 3 Door Hutch, Glider Rocker and Ottoman, Mission 3 Door Nightstand.

OUR POLICIES

ORDERS POLICY:

The confirmation of an order by e-mail or any other type of electronic confirmation does not constitute StoneBarnInteriors.com's acceptance of the order. StoneBarnInteriors.com has the right to refuse shipment without any prior notification.

Return Policy:

No returns with/out prior authorization. Damaged items must be reported to carrier upon receipt. All returns subject to a 20% restocking fee. Shipping charges on returned items will be assumed by the purchaser.

OUR PRIVACY POLICY:

All personal and company / business information is for our own use, to help us better service our customers. StoneBarnInteriors.com does not release any customer information to any other party.

E-Mail Lists:

Anyone may subscribe to our mailing list by either purchasing an item, or requesting subscription via email. StoneBarnInteriors.com will occasionally send e-mail to our customers to inform them of sales, special offers or other relevant news concerning our website. We do not send unsolicited "spam" mail to anyone on our customer list. Anyone may unsubscribe to this list by using the "unsubscribe" option at the opt-in list signup location, or by clicking the opt-out link on the footer of one of the mailings.

Disclaimer:

In no event is any employee of StoneBarnInteriors.com, liable for any direct or indirect damages relating to any of the products sold on this website.

Links:

You hereby acknowledge that any link to another site which is owned or operated by a third party is not our responsibility, whatever the products or content of the other site.

Copyrights:

All content, material, artwork, graphics, logos, photographs and text are the sole property of StoneBarnInteriors.com. No material from this site may be copied, transmitted, reproduced or modified without the express written consent of Stone Barn Furnishings, Inc..